MCR Media will provide a written quotation via email. Acceptance of this quote must be confirmed in writing by email or via an official purchase order. No work will begin until such confirmation is received. All quotations including installation or on-site services are subject to a site survey where applicable.
For supply-only or small orders (under £500+VAT), full payment is required in advance.
For orders over £500 or including installation services, a 50% deposit is required, with the remaining balance payable upon completion or final delivery.
MCR Media reserves the right to invoice for work completed or costs incurred if a project is delayed due to the Client’s actions or inaccessibility of site.
Credit terms (e.g. 14/30/45 days) may be offered to approved clients. Credit limits will be assigned on a case-by-case basis.
Late payments will incur statutory interest at the Bank of England base rate plus 8% and may include reasonable debt recovery costs.
Accounts overdue beyond 30 days may be suspended or revert to pro-forma basis.
All goods remain the property of MCR Media until paid for in full.
Copyright for all designs, concepts, and artwork remains with MCR Media unless otherwise agreed in writing.
Design work is licensed for one-time use by the Client and must not be reused, modified or redistributed without express permission.
Digital proofs will be provided for approval prior to production. It is the Client’s responsibility to check for errors and request corrections. Three rounds of revisions are included. Additional revisions may incur extra charges.
MCR Media will not be held liable for errors in artwork approved by the Client.
Clients must supply text and images in suitable digital formats: .docx, .pdf for text; .jpg, .tiff, .pdf for images; .ai, .eps, .pdf for vector artwork.
MCR Media accepts no responsibility for image quality or resolution of files provided by the Client.
Completion is defined as the delivery or installation of the ordered goods. For collection orders, completion is considered achieved once goods are ready for pickup.
All lead times are estimates only. MCR Media is not liable for delays due to materials, weather, equipment failure, or other force majeure.
Due to the custom nature of our products, returns are only accepted in the case of defective items or production errors.
Orders cancelled after production has started will be invoiced for work completed and materials used. Faulty items must be reported within 7 days of delivery for review and resolution.
MCR Media reserves the right to display completed projects in its portfolio, website, or promotional materials unless the Client requests otherwise in writing.
The Client is responsible for ensuring that all necessary permissions (e.g. landlord, planning, or building regulations) are in place before installation commences. The Client agrees to provide access to sites as needed and ensure a safe working environment.
MCR Media shall not be liable for any indirect, incidental, or consequential loss or damage arising from services rendered. Liability for any claim shall be limited to the amount paid for the relevant service.
MCR Media reserves the right to suspend or cancel services if the Client breaches these Terms, including non-payment. All payments made up to the date of termination are non-refundable.
Prior to wrapping, MCR Media will inspect the vehicle and document any visible damage, scratches, dents, rust, or imperfections. This report will be shared with the Client. However, some pre-existing defects may be concealed and only become apparent during or after the wrapping process.
MCR Media is not liable for any damage to pre-existing paintwork or bodywork, particularly where the paint is non-OEM, aged, previously repaired, or poorly bonded. While every effort is made to ensure a high-quality finish, the Client acknowledges that due to the contours of vehicles and nature of vinyl film, minor imperfections or variations in colour between panels may occur and are not considered defects. MCR Media does not guarantee colour match across different materials, batches, or reprints. Wrap films may appear slightly different when applied to different surfaces or under various lighting conditions.
Wrap films are applied using industry-standard methods and are designed to be removable. However, MCR Media will not be held responsible for any damage caused during removal or for costs associated with reinstallation, resprays, or ECU fault resets where vehicle panels, trims, sensors or electrical components are removed during installation. The Client grants permission for MCR Media’s technicians to remove and refit vehicle components as needed to achieve the best wrap finish. The Client acknowledges that our team are not manufacturer-certified fitters.
Vehicle wraps are covered by the film manufacturer’s warranty, which typically ranges from 12–36 months and beyond depending on usage and maintenance. Proper care (including hand washing and avoidance of high-pressure or abrasive cleaners) is required to maintain the longevity of the wrap.
These Terms supersede all previous versions. MCR Media reserves the right to amend these Terms at any time, with updated terms being published on our website.
The placement of an order constitutes full acceptance of these Terms and Conditions.
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